Careers at Wayland Industries
National Account Manager
The National Account Manager is based in Atlanta, GA and manages relationships with key wholesale partners, including national accounts. The role combines account service, technical product guidance, quoting, order management, and close coordination with Wayland’s sales and operations teams.
What you’ll do
- Respond to customer questions about product identification, pricing, delivery, and order status.
- Provide application and product guidance for sanitary valves, fittings, tubing, and related components.
- Review purchase orders for accuracy and process them in the ERP system.
- Communicate proactively about order updates, delays, and issues.
- Prepare accurate quotes with pricing and delivery information.
- Resolve order questions, returns, and product issues with the appropriate internal teams.
- Maintain customer and prospect information in the CRM and document sales pipeline activity.
- Partner with outside sales and operations to support account growth.
What we’re looking for
- 5 or more years of account management or technical sales support experience in a B2B setting.
- Knowledge of stainless steel sanitary valves, fittings, tubing, or related processing components.
- Proficiency with ERP systems and Microsoft Office.
- Strong communication, organization, follow-through, and problem-solving skills.
- A responsive, service-oriented approach to customer relationships.
Compensation
Base pay starting at $70,000, depending on experience, plus bonus incentives.
Benefits & Perks
- Health insurance benefits
- 401(k) contributions
- Paid time off (PTO)
- Paid holidays and sick leave
- Profit-sharing opportunities
